Our commitment
Eki Mental Health PLLC is committed to making this website and our digital materials accessible to people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the W3C.
Conformance status
This site is partially conformant with WCAG 2.1 Level AA. Some content (notably third-party embeds, such as the Valant booking widget) may not meet every WCAG criterion; we provide alternative pathways for affected users (see below).
Technologies used
Standards-based HTML5, CSS3, JavaScript, and ARIA. We test in current versions of major browsers with both keyboard navigation and screen-reader software (VoiceOver, NVDA, JAWS).
Known limitations
- The Valant booking widget is provided by a third party and may have its own accessibility characteristics. If you cannot complete booking through the widget, please call 512-729-3088 or email isidnp78@gmail.com for an alternative scheduling option.
- Some PDF documents may not be fully tagged for screen readers. We provide accessible alternatives on request.
- Embedded video, when present, includes captions; transcripts are available on request.
Auxiliary aids and language access
Per Section 1557, we provide qualified sign-language interpreters and written materials in alternate formats (large print, accessible electronic) at no cost. Free language interpretation is also available — see our Nondiscrimination & Language Access page.
Reporting accessibility issues
We welcome feedback. If you encounter an accessibility barrier, please contact us:
- Email: isidnp78@gmail.com (non-PHI)
- Phone: 512-729-3088
- Mail: Eki Mental Health PLLC, Austin, TX 78758
We aim to respond to accessibility reports within 5 business days.
Trauma-informed design choices
This site is also designed with trauma-informed principles in mind:
- No autoplay video or audio.
- No aggressive carousels or modals.
- Reduced-motion preference is respected via the
prefers-reduced-motionmedia query. - Crisis resources are available globally in the footer of every page.
- No forced chatbot or emergency-style popup.
Last review
This statement was last reviewed in May 2026.